Shipping policy

 

Shipping Policy

Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-volume periods (such as Valentine's Day, Black Friday, or Christmas) or for custom-made jewelry pieces, processing time may take an additional 2-3 business days.

Shipping Rates and Estimates We offer international shipping to most countries. Shipping charges for your order will be calculated and displayed at checkout.

1. United States | Shipping Method | Estimated Delivery Time | Cost | | :--- | :--- | :--- | | Standard Shipping | 8 to 15 business days | Free for orders over $50 (or $5.99) |

2. United Kingdom & Europe (Germany, France, Italy, Spain, etc.) | Shipping Method | Estimated Delivery Time | Cost | | :--- | :--- | :--- | | Standard Shipping | 8 to 12 business days | Free for orders over $50 (or $5.99) |

3. Rest of World (Canada, Australia, New Zealand, etc.) | Shipping Method | Estimated Delivery Time | Cost | | :--- | :--- | :--- | | Standard International | 10 to 20 business days | $6.99 (varies by location) |

Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. While we make every effort to ship your order within the estimated timeframe, shipping delays may occur due to customs processing or carrier delays.

International Shipping & Duties Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ArcheSet is not responsible for these charges if they are applied and are the responsibility of the customer as the importer of record.

How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated delivery time, please contact us at service@archeset.com with your name and order number, and we will look into it for you.

Lost or Missing Packages ArcheSet is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order.

If the tracking status indicates "Delivered" but you have not received it, please check with your neighbors or contact your local post office immediately.